This Privacy Policy is meant to help you understand policies and procedures regarding the collection, use, protect and disclosure of information. By accessing or using this website, you agree to this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this website, we may also take any other steps, to the extent required by applicable law, including notifying you and/or seeking your explicit consent to material changes. JobyChat Inc. (“JobyChat”) is going to abide only by the rules and regulations mentioned in this policy, this policy will come into effect for all the existing and the new users of JobyChat’s live chat agents service. This privacy policy and the terms and conditions herein override & supersede all the related documents which you might or might not have read about JobyChat.
In addition, we collect information while you access, browse, view or otherwise use the website. In other words, when you access the website we are aware of your usage of the website, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and all communications recorded by users through the website. We use that information to enhance user experience, personalize your browsing experience as well as monitor the website for preventing fraud and inappropriate content or behavior. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable. This information will not be associated with your Personally Identifiable Information.
We use the information you provide about yourself to provide outsourced chat agent services to you. We do not share this information with outside parties except to the extent necessary to complete your request for our services or use certain other site features in the following ways:
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
We take great care in maintaining the security of the site and your information and in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry standard technologies and internal procedures. These security measures include password protected directories and databases to safeguard your information.
All supplied sensitive information including credit information is transmitted via Secure Socket Layer (SSL) technology our payment gateway provider maintains a PCI DSS (Payment Card Industry Data Security Standards) certification. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
In addition, we contractually ensure that any third party processing your personal information equally provide for confidentiality and integrity of your data in a secure way.
However, the transmission of data via the internet is not completely secure, and although we will do our best to protect your personal information, JobyChat cannot ensure and does not warrant the security of any information you transmit to us.
When you visit the Site, we use industry-wide technologies such as "cookies" (or similar technologies), which store certain information on your computer and which will allow us, among other things, to enable automatic sign-in to the Site, make your browsing much more convenient and effortless and allow us to test user experience and offer you personalized browsing or promotions. By continuing to use this Site, you are agreeing to our placing cookies on your computer or device in accordance with the terms of this Policy.
The Site uses cookies to collect statistical data about its use, to tailor the Site's functionality to suit personal preferences and to assist with various aspects of Site operation. These files contain a variety of information such as information about JobyChat webpages visited by you, the length of time you visited the Site, data about how you came to visit the Site, areas viewed by you within the Site, and additional information. Cookies remain on your device for the period described below.
Some people may prefer to not allow cookies. Most browsers give you the ability to manage cookies to suit your own preferences, and, in some browsers, you can set up rules on a site-by-site basis, giving you more granular control over your own privacy. This means that you can disallow cookies from all sites except those that you trust.
Please consult the documentation that your browser manufacturer provides if you are interested in customizing your cookie preferences.
You may opt-out of third-party cookies from Google Analytics on its website. If you limit the ability of websites and applications to set cookies, you may worsen your overall user experience and/or lose the ability to access the services, since it will no longer be personalized to you. It may also stop you from saving customized settings, like login information. If you prevent these cookies, we cannot guarantee how the Site will perform for you.
If you disable cookies off, some features will be disabled. It won’t affect the user’s experience that makes your site experience more efficient and some of our services will not function properly. However, you can still place orders
We display personal testimonials of satisfied customers on our Service, in addition to other endorsements. With your consent we may post your testimonial along with your name, for further enquiries you can contact us at support@jobychat.com
Jobychat lets you send invites to friends and family who you feel need similar service via email. If you choose to use this feature, your friend’s email address will be used to send the requested posting and your email address will be used to copy you on the message to your friend or to send the message on your behalf. Jobychat stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us At support@jobychat.com to request that we remove this information from our database.
JobyChat Service is not directed to children under the age of 13, For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
We may change this Privacy Policy. any significant material changes, we will provide notice. JobyChat may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will display a notice through the Services prior to the change becoming effective. We may also notify you by email, in our discretion. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.
If you have any questions about this Privacy Policy or your personal information, please email our team at info@jobychat.com. We will process any requests in line with any local laws and our policies and procedures.